Wiring up (and mounting) a Healtech Gear indicator - [help please]

[SA14]

Yeah, that's not right. Mine worked perfectly right out of the box so should yours. It's an official Healtech product? With little labeled plastic bags, stickers and manual? Did you get the G2 with ATRE?

I got mine from SuperbikeSupplies.

https://superbikesupply.com.au/collections/healtech/products/healtech-gear-indicator-gipro-atre-g2

[SFC1000]

It's a GIpro ATRE G2 and I looked up Healtech for distributors and found Mototrack Accessories.
I did this for this very reason as I have found with other items in the past the factory distributors normally give no grief when things go wrong and Steve from Mototrack https://mototrack.com.au/ has been great.

[SA14]

I did the same, went from their list of Aussie distributors. I went with the one who responded to my facebook message and we had a great conversation. Pre-sales service is really important to me. I always try to give as much as I can so when I get it from others I favour them. Not good to hear that faulty units are making their way out of the factory but good that he's sending you a replacement.

Must be deflating though. It really changed my riding experience because I'm new back on a bike after a very long time (many decades) without one and with all the torque of these monsters I was never quite sure what gear I was in. Found myself reaching for 7th which wasn't a problem but downshifting into first when not needed was a bit of a pain and the ATRE was instantly noticeable. Totally used to it now, couldn't imagine being without it now.

Have you disabled your PAIRS? The ATRE and PAIRS delete make a great package, really smooth the bike out, adds more power down low (not that it needed it) and I'm sure it growls just a little bit more than it did when I first got it.

[SFC1000]

You learn something every day.
Searched PAIRS on here and then went over to the shed and took it all out, even the reeds. Kept the stock covers.
I could of made up blank off plates as I have plenty of alloy and steel here, but didn't see the need.
I have plenty of vacuum plugs of all sizes and used these where needed with stock clips.
Anyway job done.

[SA14]

Yeah, tonnes of info in this place. The experienced guys are really helping folks like me who are keen but clueless.

I just stuck a ball bearing into the air box hose. Same effect. I noticed a difference in smoothness. Shifts like an automatic now.

[SFC1000]

The second gear indicator came and the touch pad works a treat, sensitive in fact.
The problem I have is it didn't recognise the gears out of the box and won't learn the gears.
In learn mode it recognises 1st gear, tells you to go to 2nd gear, but won't go past this stage.
I have done this both on the centre stand and up the road.
I have checked the voltage values per factory spec from the gear selector switch and it's OK.
I have checked the pins in the plug in connectors and there are no bent pins.
It is wired to a 12V switched power wire including when the kill switch is on or off at the fuse box.
This wire supplies power throughout the bike.
I rang the distributor and he said to email Healtech about it.
If they can't come up with a reason it will go back with the first one in the prepaid bag they sent and I'll get a refund.
Thought a gear indicator and timing retard would be good, but I have ridden all my life without one and don't need these dramas over a indicator.

[SA14]

Oh man, that sucks. Two failures in a row seems odd. I want to say maybe the fault could be in some electrical issues on your bike but you've been through all that by the looks of it. Like I said, mine worked straight out of the box. I was surprised as I was expecting to have to go through the learning experience so mine was a truly hassle free experience except for using the weird wire joiner. I'm not sure what to suggest. Hopefully some of the more experienced guys will chip in with things you can try.

In my opinion it's worth persisting though. You can get a simple ATRE from some guy in Perth if that's what you mostly want but having the gears numbered has really helped me get to know the bike and how each gear is best suited to what conditions but I'm a fresh rider coming back onto a bike after 35 years off the sadle so I need a few aids to alleviate some of the stress I was feeling with such a mighty bike. I did find not knowing what gear I was in particularly unnerving though. You have more experience so you might not have that issue. I wouldn't do with out my gear indicator are ATRE now though. It's made a huge difference to me and I think the way the bike feels.

Speaking of that, have you managed to set the ATRE to number 7 yet? Played with the brightness? Does that all work? If it does it might be worth going for a spin anyway to see if you can notice any difference in the way the engine feels and performs. It's silly having the gear indicator on there if it's not going to indicate gears but if everything else functions as it should it may give you a reason to persist with the gear indicator function. 

[SFC1000]

Changed to number 7 no problems and left everything else how it was. The set brightness is OK with me.
I was thinking something amiss on my bike too, but a bad batch wouldn't be unheard of either.
If Healtech don't get back to me, I won't persist, not interested, just return.

[SA14]

Changed to number 7 no problems and left everything else how it was. The set brightness is OK with me.
I was thinking something amiss on my bike too, but a bad batch wouldn't be unheard of either.
If Healtech don't get back to me, I won't persist, not interested, just return.

And that would be fair enough too. Their support will get back to you when they wake up in Poland. They'll get back to you for sure. They got back to me and we bounced a few emails back and forth. They will want to help at least to the limit if your patience.

[SA14]

Any updates @SFC1000 ?

[SFC1000]

Healtech got back to me and said the checks I did were OK and try them again, also re route away from the harness and other electrical items.
Bit hard to do when all you have is a frame tube with a harness beside it. They may think it's a 747.
The only other thing they suggested was to wire it direct to the positive battery terminal.
I sent it back to Mototrack in the prepaid bag he sent me and once received they will refund.
I went with slotting the timing plate for more advance and that has worked fine.
I also reset the TPS.
The bike responded by wanting to pick up the front wheel on gear changes.