GSX1400 Owners .org

Administration & Announcements => Report Forum Problems here => Topic started by: VladTepes on Sunday, 10 June 2018, 03:01 PM

Title: Anyone having forum issues? (speed, posting etc)
Post by: VladTepes on Sunday, 10 June 2018, 03:01 PM
If so, please let me know and be as specific as possible regarding the problem.

Thanks
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: KiwiCol on Sunday, 10 June 2018, 03:24 PM
Speed of loading pages & of posting.  Thought it was my laptop.  How to explain it . . . ?   Click reply & txt box opens, write reply & push either preview or post & it takes ages or gets 'stuck' half way through, leaving a blank page, sometimes with a header sometimes not. Sometimes it eventually goes through, others not.  Close programme & re-open it.  It's just started doing this the last day or so. I've shut down my laptop & re-booted but the same happens, not every time though.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: KiwiCol on Sunday, 10 June 2018, 03:25 PM
The above post went through as normal - just to make a liar out of me.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Speedy1959 on Sunday, 10 June 2018, 03:42 PM
My page lags when I post.. Especially if I add a photo..
I usually click on the "Forum" button and it all appears normally with my post displayed.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: KiwiCol on Sunday, 10 June 2018, 04:17 PM
Update from me, reckon my issue is related to the laptop as it's affecting every programme.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Andre on Sunday, 10 June 2018, 04:35 PM
Usually "resolving host" (DNS) is noticeably slower than other sides. Yesterday it failed many times. I changed my DNS servers. No improvement. Made an entry to my "hosts" file. Now works like a charm.

I was going to write you about it first thing in the morning (well I did).
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: VladTepes on Sunday, 10 June 2018, 05:24 PM
Thanks, I'll see what I can do - as always the more I can get from others re problems - the better / easier it is to track down issues.

So anyone else who hasn;t commented yet please feel free to do so.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: grog on Sunday, 10 June 2018, 05:44 PM
no probs from me, pc or phone.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: T250 on Thursday, 14 June 2018, 05:34 AM
I can only access via Chrome today, and it is taking ages to load, Firefox is timing out, earlier I was getting messages saying that the server had been moved, then error 404, when I signed in there was no sign I had been successful, I clicked back to forum and found I had been signed in
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Hooli on Thursday, 14 June 2018, 06:10 AM
It's been taking a couple of mins to post for me, browsing is ok but posting just hangs on 'saving post'. Firefox on W7 at home & work.


ETA: Obviously this post worked perfectly to prove me a liar!
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Jeykey on Thursday, 14 June 2018, 06:17 AM
Vlad, I had trouble but did some troubleshooting on a different computer and seems like it´s my pc related. The site server wasn´t responding, denied me access (error 403) but with this one, at least now, all seems ok.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: lil4399 on Thursday, 14 June 2018, 06:17 AM
I am having issues posting, saying "server has moved" also "like" button missing.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Kiwifruit on Thursday, 14 June 2018, 06:56 AM
Can be slow when posting replies.
What is the little red box on the left?
Think like button has gone awol.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: T250 on Thursday, 14 June 2018, 07:12 AM
Cannot post any pictures, I keep getting: The attachments upload directory is not writeable. Your attachment or avatar cannot be saved.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: KiwiCol on Thursday, 14 June 2018, 08:12 AM
I can see the little red box too, I clicked on it & it changes to black & shows "Null" beside it
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: VladTepes on Thursday, 14 June 2018, 09:52 AM
OK there's some weirdness going on with the theme, which would affect some of these issues.
I am looking into it. thanks.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: KiwiCol on Thursday, 14 June 2018, 10:12 AM
All the Avatar pics have now gone.

I got a strange message at home this morning while I was online with the forum, the screen suddenly changed to say "this site has changed it's server" or something similar.  I refreshed a couple of times, same thing, then tried to open in a new tab, same.  Then it was time to go to work.  Least it's working (partially) atm.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: VladTepes on Thursday, 14 June 2018, 10:17 AM
OK for some reason some of the links have been corrupted.
The avatars seem to be working fine for me though?  And smileys too  :clapping: :shocked: :evil: :facepalm: :whatever:

@KiwiCol
Are avatars working for you at the moment?
Are smileys working for you at the moment?
Is the @ mention function working?


In any event as I can't log into the back-end from work (security and all that) I won't be able to resolve these issues until at least tonight my time, and its currently 10am.

Sorry.

Please bear with me in the interim :)  Cheers
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Proteous on Thursday, 14 June 2018, 01:18 PM
No Avatars at all mike.. smileys are fine.
Also some fonts seem to have changed i.e. the main form page. and also new threads link all fonts are huge
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: black14 on Thursday, 14 June 2018, 01:58 PM
All ok here thanks.
:clapping:
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Sweaty on Thursday, 14 June 2018, 02:18 PM
Quote from: Proteous on Thursday, 14 June  2018, 01:18 PM
No Avatars at all mike.. smileys are fine.
Also some fonts seem to have changed i.e. the main form page.

Same for me.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: VladTepes on Thursday, 14 June 2018, 02:27 PM
Yep avatars have disappeared for me now too.

Super strange.

It will all be to do with the theme folder links as that's where text, avatars etc etc are all sandwiched under.
Hopefully I'll be able to sort this tonight.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Speedy1959 on Thursday, 14 June 2018, 02:59 PM
Yesterday I had the same issues as kiwicol..
Its working fine now..
Thank you
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: T 24 on Thursday, 14 June 2018, 03:04 PM
Weird thing.

Yesterday I was discussing with Jeykey about SW Motech Alu Rack.
I wrote and added two pictures, and he answered to me. In the evening I didn't found those messages.
I just wonder where did I send my pics or why is that discussion disappeared?
There is nothing important in those messages, but it would be interesting to know why they are missing.

Jussi
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Speedy1959 on Thursday, 14 June 2018, 03:05 PM
Actually I have just noticed the "Like" button is missing !
Plus Avatar photos..
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: KiwiCol on Thursday, 14 June 2018, 05:14 PM
Just got this message when I tried to sort out the avatar pic.  Tried a screen grab but it won't let me put it in here.

An Error Has Occurred!

The attachments upload directory is not writeable. Your attachment or avatar cannot be saved.

Back
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Irish in Oz on Thursday, 14 June 2018, 05:21 PM
Quote from: KiwiCol on Thursday, 14 June  2018, 05:14 PM
Just got this message when I tried to sort out the avatar pic.  Tried a screen grab but it won't let me put it in here.

An Error Has Occurred!

The attachments upload directory is not writeable. Your attachment or avatar cannot be saved.

Back

I had same problem yesterday trying a new topic with pics.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Hooli on Thursday, 14 June 2018, 05:39 PM
Yup I've lost the 'like' button too. Just getting a single character sized red block.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: grog on Thursday, 14 June 2018, 07:28 PM
red block for me also. maybe its nth korean, upset at trump. arent they red block country.  :)
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Hooli on Thursday, 14 June 2018, 07:29 PM
On the bright side, it's not taking several mins to save new posts anymore so that bit is fixed.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Speedy1959 on Thursday, 14 June 2018, 07:55 PM
Ivwas going to press the "like" button...
oh dear... I can't !
:grin:
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Aldi on Thursday, 14 June 2018, 09:53 PM
Hi, I posted in the new members section to introduce myself yesterday, looks like my post has disappeared.

Al
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: seth on Thursday, 14 June 2018, 10:48 PM
I do remember you saying hello seams a few posts have gone missing.
Glad is on it tho I think
:cheers:
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: VladTepes on Thursday, 14 June 2018, 11:11 PM
Attention

OK well I have adjusted things and everything SHOULD be OK now.

If you have any issues try logging out, clear cache and log back in.

Please let me know if you have any further problems.
- avatars not working
- like button not present
- inability to upload pictures
- things taking ages to happen / hanging / not posting.

@Aldi  I'm not sure - the things that were wrong should NOT have made any existing posts disappear. Is it still gone, or has it reappeared.

Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Hooli on Thursday, 14 June 2018, 11:15 PM
I can haz a like button again, not that I ever use it.
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Jeykey on Friday, 15 June 2018, 04:35 AM
All seems ok today ! :)
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: Aldi on Friday, 15 June 2018, 04:36 AM
The post has still gone, and my post count reset, it definitely posted tho   :confused1:   I'll repost  :grin:
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: VladTepes on Saturday, 16 June 2018, 11:45 AM
That does strike me as very odd, I'm unsure why that would or could have happened. :whatever:
Which annoys me because I hate NOT knowing things. :)

Hopefully it's a one off issue.

Let me know if you have nay further dramas.

Cheers  :onya:

Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: seth on Saturday, 16 June 2018, 06:36 PM
All seams good now mike  :onya:
It went wrong almost as soon as barmy went on holiday so I'd blame him  :stir:
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: gsxbarmy on Monday, 18 June 2018, 06:56 PM
@VladTepes - whilst I was away, I had a couple of mails sent directly to me by members indicating that a few posts had disappeared, I also notice there are a few comments in threads on here, where I've been going through all the postings this morning (now I'm back from Switzerland). So something happened during the "weirdness" that went on with access - but no idea what. The number of threads lost seem quite limited, so it would seem to have happened over a very short period of time I think.

Somehow though from reading the above, I doubt we'll ever know - but all seems good now
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: VladTepes on Tuesday, 19 June 2018, 09:38 AM
Somehow the directories changed, which I thought should only have affected the theme (and avatars, smileys etc).

It may (evidently did) affect some or all posts during a period between when "something" happened and when I fixed it.

This left me with two options
1. Leave it. Result as we have seen, a few posts made during that period disappeared into the ether.  OR
2. Restore database to the previous days backup. This would also have lost posts, and quite a few more than option one.

So I just left as is.

Apologies to anyone who was affected for any inconvenience.
 
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: ARH on Tuesday, 19 June 2018, 09:23 PM
Vlad... I think you guys in Admin do a great job and I don't think the issue of a few lost posts is a biggie... Im not so sure many are in a desperate rush to be cleaning the exec bog anyway!  :rofl2:
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: T250 on Wednesday, 20 June 2018, 07:56 PM
Finding that I have to log in twice, first attempt fails saying error  :confused1:
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: gsxbarmy on Wednesday, 20 June 2018, 08:43 PM
Quote from: T250 on Wednesday, 20 June  2018, 07:56 PM
Finding that I have to log in twice, first attempt fails saying error  :confused1:

What device are you trying to login on T250? I find that what you are saying often happens when I try to log in on my iPad, but hardly ever (never?) on my PC
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: T250 on Wednesday, 20 June 2018, 09:04 PM
Quote from: gsxbarmy on Wednesday, 20 June  2018, 08:43 PM
Quote from: T250 on Wednesday, 20 June  2018, 07:56 PM
Finding that I have to log in twice, first attempt fails saying error  :confused1:

What device are you trying to login on T250? I find that what you are saying often happens when I try to log in on my iPad, but hardly ever (never?) on my PC

On my PC running Linux, its only started doing it after the issues last week...ish
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: VladTepes on Thursday, 21 June 2018, 11:04 AM
Hmm, got me :confused1: too.

@T250 Linux eh. What browser? Chromium?
Title: Re: Anyone having forum issues? (speed, posting etc)
Post by: T250 on Thursday, 21 June 2018, 04:12 PM
Hi Vlad, using Firefox on Ubuntu 16.04 LTS, no problem this morning though...